FAQ

Online casino specifics

1. Are online casinos legal?

One of the most commonly asked questions about online casinos is also the most difficult one to answer. Since online casinos are located in cyberspace and are not bound to a specific location it’s trickier to control who can play legally. While there are some countries which have declared online gambling illegal that hasn’t stopped online gamblers completely.

In the US, for example, online casinos are illegal and yet there are American gamblers who are able to find loopholes and manage to gamble online. Despite it being illegal, no one in the US has been persecuted for online gambling.

The logistics of operating an online casino can become quite complicated. Even though some US-based gamblers may find online casinos that will allow them to gamble, no such loopholes exist for operating casinos. There are no online casinos based in and operated out of the US.

Unlike in the US, in most European Union countries online gambling is legal.  It is for this reason that many legal online casinos are licensed in Eu countries like Malta, Gibraltar and Isle of Man. Furthermore, many online casinos are also listed on European stock exchanges.

2. At what age can one start gambling online?

Most casinos offer a host of free games. These can be enjoyed by anyone regardless of age. Often if one is playing free games one doesn’t need to join the casino. In order to play for money, however, a player needs to join and therefore needs to be at least 18 years old.

3. 
Do players have better odds at online casinos than land-based casinos?

Generally, players will find that with some games such as roulette, blackjack and baccarat a player has the same chances of winning at an online casino as they do at a land-based casino. However with games like slots and video poker, the odds are stacked against players at land-based casinos.  Most slots and video poker offered at land-based casinos have a payout of 90% – 92%. Slots and video poker in online casinos, however, generally have a payout of over 97%.

The differences in payout are to be expected when one considers the expenses involved in the upkeep and maintenance of a land-based casino. Not only do land-based casinos have to pay employees but there other operational costs such as rent. These costs are astronomical when compared to what an online casino would have to pay.

4. 
Is there an option to play free games or does one have to deposit money to play?

Most casinos offer players the opportunity to play certain games for free. Obviously any winnings a player makes while playing these machines are not claimable. However, these machines will give a player the opportunity to practice and get a sense of how the game works without having to put down any money. New comers should always spend time practicing on free games before registering.

5. 
Can one gamble without understanding a game’s rules and strategies?

It’s highly recommended that a player has a good understanding of the inner working of a game before putting any money down. However, in the case of games like slots there isn’t too much a player needs to know. Other games such as blackjack require a more strategic understanding. Players should therefore avoid these games until they’ve mastered the game.

We’ve compiled some comprehensive guides to all the main casino games. So be sure to check those out. Also, it’s always a good idea to stick with free games until you’ve mastered the game completely.

6. 
What is the best way to learn how to play online casino games?

If you have any questions regarding any of the main online casino games, you’ve come to the right place. The Onlinecasinoreporter.com site is filled with comprehensive guides which will help a beginner get the grasp of anything from roulette to craps in no time. Players will also find a concise and easy to follow explanation of each game; the rules of the game as well as some useful information on game strategy.

7. 
What makes live dealer games so special?

More and more online casinos have started offering live dealer games. These give players an experience unlike anything else that could be found online. With live dealer games players get to participate in their favourite game broadcast live via webcam. These games are one of the latest innovations to hit online casinos and they give players the opportunity to experience all the thrills of a casino live from the comfort of their own home.

Most casinos offer live dealer games for roulette, blackjack, baccarat and in some casinos even for sic bo.

8. 
Which online casino games are the most popular?

In most online casinos the slots are by far the most popular games. This is largely because of the huge variety and the many exciting chances to win incredible jackpots.  In some online casinos, it’s estimated that as many as 70% of players play slot machines. Other popular online casino games include roulette and blackjack.

9. 
Are there online casino games where multiple people can play simultaneously?

Most online casino games consist of the player playing against the house. There are games however, such as blackjack, roulette and craps, where multiple players sit at the one table as they would in a land-based casino. These are known as multi-player games. Some online casinos even give players the option to invite other players to a game.

10. 
How can one take part in an online casino tournament?

Online casino tournaments are easy to take part in and can transform a player’s online gambling experience.  Online tournaments are generally only offered for games like slots and blackjack. To enter an online casino tournament, all a player needs to do is pay a small tournament entry fee. There are some tournaments, known as freerolls or freeroll tournaments, which give players the chance to participate without needing to pay an entry fee.

11. How does one find the best online casino?

There really is no best or worst online casino. There are tons of different online casinos out there. The trick is to find one that suits one’s needs. It’s important that understand what one is looking to get out of the online gambling experience. That will make choosing an online casino a far simpler task.  A good way to start is by reading our comprehensive online casino reviews. This will help a player quickly differentiate among the many online casinos out there.

12. 
How does one find the best online casino bonus?

Online casino bonuses can be complicated and it’s easy for new players to get caught out. Players should not only have an understanding of how bonuses work but should thoroughly study the small print on the online casino’s website.  This is the only way a player will truly understand what is being offered by the casino.

It’s important that a player pays attention to the wagering requirements. These are the conditions a player needs to satisfy before being eligible for the bonus.  Players need to calculate the wagering requirement as it will indicate the minimum a player needs to deposit. Sometimes, what may initially have seemed like an incredible bonus is simply a waste of one’s time and money.

Online casino security

1. 
How does one know if an online casino is safe?

A good indication that a casino is reputable and can be trusted is if it undergoes external auditing by third part organizations; has received quality assurance approval and that it is regulated.

All the online casinos featured on Onlinecasinoreporter.com are reputable and regulated by government bodies in Gibraltar, Malta and Isle of Man. They are also regularly audited by external organizations to ensure fairness and security.

If you’re not sure about an online casino, be sure to look for any indication that it is regulated. This will generally be displayed prominently in the casino lobby.

2. 
How does one know if an online casino is fraudulent?

A good place to start is with the online casinos featured on Onlinecasinoreporter.com. None of the online casinos we feature have ever been blacklisted or been involved in any fraudulent activity.

It’s best to do as much research on an online casino before depositing any money. But keep in mind that if the casino is regulated and has never been blacklisted it’s likely to be a reputable gambling destination.

It’s useful to consider the fact that the online gambling industry is highly competitive. One bad review is enough to cost an online casino its reputation and ultimately its business. Therefore if you don’t find any bad review about a casino one can only assume that it’s safe to play there.

3. 
How do online casinos secure one’s financial information?

All the casinos we feature use state-of-the-art technology to ensure no personal information leaks. Most of them use 128-bit SSL encryption technology. This is highly sophisticated and is the same technology used by the most reputable online financial institutions.

4. 
Is it possible to predict the outcome of an online casino game?

Most online casino games are random and have unpredictable outcomes. Games like slots rely on Random Number Generators to ensure that the combination of numbers that appears each time is unique. It’s basically impossible to spot patterns in online casino games but that doesn’t stop some players.

The random and unpredictable nature of online casino games means that players can rest assured that the games are fair.

5. 
Should one be worried about gambling addiction?

It’s important to keep one’s gambling in perspective. It should be fun and something one does in moderation. The moment one is gambling in excess and starts to take risks with money that the player can’t afford to be lose, it’s time to take a step back. Players should set limits and learn to manage their bankroll effectively.

The moment a player feels that his/her gambling is getting out of hand it’s time to seek help. There are tons of organizations ready to help people with gambling addiction. One such organization is: www.gamblersanonymous.org.

Online casino bonuses

1. 
What is an online casino bonus?

Bonuses are only offered at online casinos. They are promotions designed to attract players and once they’ve deposited money to keep them playing. Online casino bonuses serve to both attract new players and retain players who have already signed up but perhaps haven’t deposited in a while.

It’s very easy to get caught out by bonuses. Many times they simply seem too good to be true. If that’s the case, be sure to read the small print on the casino’s website as in all likelihood the bonus simply is too good to be true.

2. 
What are wagering requirements?

Wagering requirements are what you want to look out for.  You can get caught out and lose lots of money if you misunderstand or ignore wagering requirements. Wagering requirements refer to amount a player has to deposit before receiving the bonus. Until a player has deposited that amount s/he won’t be eligible for the bonus.

As an example, let’s say a player signed up for 100% Match Bonus matching a deposit of up to $1000.  If the wagering requirement is 20x (deposit amount + bonus amount) and the player deposits $1000 then the player would have to deposit $40 000 to be eligible for the bonus. This is because the wagering requirement is 20X ($1000+$1000) which is $40 000.

Another factor a player needs to keep in mind is that most wagering requirements come with time limits. In most online casinos one needs to fulfil the wagering requirement within a 1 to 6 month period. If a player fails to do, all potential winnings are lost.

3. 
How does one know when one has fulfilled the wagering requirements?

Most casinos will post how much of the wagering requirement is still outstanding giving the player an understanding of how much of the bonus the player has received. In the case where a casino does not do this players should contact the casino’s customer support.

4.  
What are the most common types of online casino bonuses?

Sign-Up Bonus: These are very common bonuses targeted at prospective players. While the aim of these bonuses may be to get users to sign up, they don’t offer the best payouts. The bonuses are offered as a match bonus of between 100% and 300% of a player’s initial deposit.

No-Deposit Bonus: Many online casinos offer a no-deposit bonus. These are seen to be no-strings attached and risk-free bonuses as to claim the bonus all a player has to do is register. There is no need for a player to deposit any money. With these bonuses, a player is automatically given a certain amount of credit with which to play. Players even get the keep a limited amount of their winnings. These bonuses are particularly appealing for players who are new to online gambling as they give them a risk-free opportunity to practice.

Reload Bonus: These are very similar to sign-up bonuses in that they are a match bonus on a deposit up to a certain amount. Unlike sign-up bonuses, however, these bonuses only apply to deposits after the initial deposit. Wagering requirements also apply to these bonuses.

Sticky Bonus: These bonuses are a type of loan which the casino gives players. With a sticky bonus the casino gives the player a certain amount with which to play. When the player wants to cash out, the sticky bonus is deducted from the player’s winnings.

Online casino technical questions

1. 
What if one loses internet connectivity during a game?

It is not uncommon for a player to lose internet connectivity during a game. It is for that reason that most online casino software is designed to stop a game when a player’s computer crashes or the player loses internet connectivity. The same game session will automatically run once the player manages to login in again.

2. 
What are the different types of online casino software?

Online casino software can either be no-download/ Flash software or it can be downloaded online casino software. The flash software is seen to be hassle free as a player can automatically start playing after opening an account. While downloaded software requires a player to download and install the online casino software before playing it is often of a better quality than the flash software and offers more games with superior animations and sound effects.

3. Does it matter if I use a Mac or PC?

Online casino software platforms are very compatible and can be played on either a Mac or PC.  Generally it’s the no-download/flash version which is suitable for both Mac and PC.